Remote Work Will Be Core Future Strategy for Companies: HR Policy Survey, Calls

May 29, 2020

Two-thirds of HR Policy members are considering using remote work indefinitely, and 44% expect between 20% and 40% of their workforce to be remote after July 1, 2021, according to a new Association pulse survey.

Broader organizational acceptance of remote work:  Nearly 100% of respondents indicated they are very or somewhat pleased by their remote work experience, with 54% noting increased productivity and 49% reporting increased engagement.  A strong plurality noted that remote work yielded mixed results with a net positive outcome, including that culturally, more managers and senior leaders now approve of remote work.

Necessity paves way for longer-term shift in work:  Two-thirds of respondents indicated that remote work benefits are sustainable going forward.  Although many companies are using remote work as part of a gradual return to the office until a vaccine is available, many expect employees to work remotely more frequently mixed with periodic in-person team meetings in the office after the crisis.

Call explores the roles of culture, consistency, and contact:  Speaking on an HR Policy Conference Call focused on remote work, three chief human resource officers discussed how their companies expect to use remote work for the rest of the year and how they are considering it going forward.  The slides are here (members-only) and a full summary is here.

Employee surveys confirm the benefits and drawbacks of remote work.

  • A Morning Consult survey published this week conducted for Prudential found that 72% of employees gave their employers a B or higher in their response to the pandemic and 50% are more committed to their employers after the pandemic.  It also found that 55% of employees feel less connected and 46% have experienced pandemic-related stress that has negatively impacted their work performance.

  • Meanwhile, Shaakun Khanna from Oracle, speaking on our HR Policy in India call this week, presented research on employees of international employers working from home during the crisis.  He noted that the 60% of employees self-described as succeeding were more open to learning new skills, expected to work harder in the future, and expected to exhibit more loyalty, but also required more flexibility and were likely to pursue multiple income sources.