AI in Workplace: Unions’ next agenda on I+C, AI and AM?

A recent Brussels conference by the workers side discussed the dual nature of AI and algorithmic management in workplaces, looking at the potential benefits and the significant challenges for workers… but with the focus on the latter. 

Why it matters: AI and algorithmic management are reshaping work environments, leading to reduced autonomy and increased job precarity, especially in sectors like warehousing and telemarketing. The conference highlighted survey findings from Nordic countries, suggesting major EU policy implications on AI in the workplace.

Driving the news: The event was told that 76% of workers within sectors like warehousing and telemarketing experience one or more forms of Algorithmic Management (AM) in the workplace. They report having less autonomy in their jobs, a greater workload, feeling more stressed, and greater concern among employees about their job security. 

What’s next: Outgoing EU commissioner Nicolas Schmit stressed the need for swift regulation and suggested expanding the 2002 Information and Consultation directive to include algorithmic management. His comments may offer an insight into union and worker side future strategies on workplace AI.

ADDITIONAL INFORMATION:

links to the event video and materials on the FEPS website. 

Survey report: ‘Computer in command 

What is the European Economic and Social Committee (EESC)