Agendas

  • 08:00 AM - 12:00 PM
    Handling Grievances
    • Labor Relations in the Workplace
    • The Quiz 
    • Grievance Procedures
    • Grievance Triggers, Drivers and Prevention
    •  Defining Grievances 
    • Time Limits 
    • Information Request 
    • Past Practices
    • Grievance Process 
    • Investigation of Grievances
    • The W’s 
    • Supervisor/Manager Responsibilities
    • Understanding Grievances
    • Disciplinary Grievances
    • Union’s Duty of Fair Representation
  • 12:00 PM - 01:00 PM
    Lunch Break
  • 01:00 PM - 02:30 PM
    Arbitrating Workplace Disputes
    1. Arbitration Purpose and Types
    2. Arbitrating Discipline/Discharge Cases
    3. The Mechanics of Setting Up the Arbitration
    4. Preparing Your Arbitration Case
    5. Exploring Settlement
    6. Conducting the Arbitration Hearing
    7. Common Errors in Arbitration
  • 02:30 PM - 04:30 PM
    The Stowe Arbitration Exercise
  • 04:30 PM - 05:00 PM
    Wrap-Up and Evaluation