Jessica Cheng

Jessica Cheng Associate Director of Membership Engagement

As Associate Director of Membership Engagement, Jessica plays a central role in fostering strong relationships with members. She is responsible for ongoing member education, increasing engagement, enhancing member satisfaction, and expanding participation. Prior to joining HR Policy Association, Jessica was an Employee Benefits Consultant with McGriff Insurance as well as a Manager of Client Services at ArmadaCare. She has extensive experience in client relationship management, sales, operations, and marketing.